At Payne Home Improvements, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information. By using our website or services, you agree to the terms outlined in this policy.

Information We Collect

We collect personal information such as your name, email address, phone number, physical address, and any details you provide when submitting a contact form, requesting an estimate, or scheduling a consultation. We may also collect website usage data such as your IP address, browser type, and pages visited through cookies and similar technologies.

How Your Information Is Used

Your information is used to contact you regarding inquiries, appointments, service requests, and home improvement projects. It may also be used to send you service updates and promotional information if you have opted in to receive such communications. In addition, we use the information collected to improve our website functionality, customer communication, and overall service experience.

Use of Phone Numbers and Personal Information

Your phone number and personal information are used exclusively to deliver the information and services you have requested or consented to receive. This includes appointment confirmations, service reminders, and direct communication related to your inquiry. Payne Home Improvements does not sell, share, or disclose your phone number or personal information to third parties for marketing purposes. You may opt out of text messaging at any time by replying STOP to any message or by contacting us directly.

Phone Number Privacy Policy (SMS Compliance)

We use your phone number to send SMS messages related to your inquiry, appointments, service scheduling, and customer support. Mobile phone data or opt-in information is not shared, sold, or disclosed to third parties or affiliates for marketing. You may opt out of messages at any time by replying STOP, or reply HELP for assistance. Message frequency may vary based on your interaction with our services. Message and data rates may apply. Your information is protected and retained only as long as necessary to provide services and comply with legal requirements.

Data Sharing

We do not sell or trade personal information. Information may be shared only when required by law or with trusted service providers who assist in operating our website and business operations. These providers are required to keep all information confidential and use it only for the purposes intended.

Data Protection

We use commercially reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access or misuse. While we take appropriate precautions, no method of data transmission or storage can be guaranteed to be completely secure.

Your Choices

You may opt out of marketing communications at any time. You may also request access to, correction of, or deletion of your personal information by contacting us. We will respond to your request in a reasonable time frame.

Cookies

Cookies and tracking technologies are used to enhance your browsing experience, analyze traffic, and improve website performance. You may adjust your browser settings to disable cookies, but this may affect how our website functions.

Third-Party Links

Our website may include links to third-party websites. These websites have separate privacy policies and data practices, and Payne Home Improvements is not responsible for their content or the way they handle your information.

Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact us at:
Phone: (727) 371-4293
Website: https://paynehomeimprovements.com